Yes, we do! But for now, though it’s open, we only accept visits with appointments that are made in advance. You may find the various ways to contact us and also our location here before your visit. We look forward to seeing you!
It is a code issued by the store for you to enjoy offers. Different codes come with different values, terms, and expiry dates. Copy and paste it during your check-out to enjoy the offers.
Gift Cards store a certain value of credits. A Gift Card comes as a series of codes that you can send to a friend as a gift. A gift card can hold a balance that allows you to make more than one order. Its value can be used as payments towards future orders on our online store. This means that your friend can use it when checking out at our online store after placing an order. Gift Cards is also used as a method for refund. Isn't it awesome? Hesitate no more and click here to get a gift card for your friend now! :)
Our apparel line-up is mainly manufactured in Malaysia. All apparel is fully customised with good quality of fabric, and also the cutting that fit our audiences well..
Care instructions vary amongst apparel of different materials. A ‘Care Instructions’ label is attached to every product. Hence a tip for you to maximize the life of your purchases is to follow the instructions closely. :).
It’s easy! Simply click here and provide us with your basic information to enjoy a free membership. Thereafter, you can start making your orders with us! Please do subscribe to our newsletter because we are excited to update you on the upcoming news and offers.
‘In-stock’ means the products are available to be sent out within 1 - 3 working days. ‘Pre-order’ means the product is in the process of production. ‘Pre-order’ products will be stated with a ‘Pre-order end date’ & ‘Estimated Date to ship’..
Our customer service is always here for your needs, don't worry, we don't bite. We are more than happy to assist you, so feel free to approach us for any assistance that you may need. Click here to reach us now..
Your ‘Order Status’ will be updated and you will be notified through email from time to time. The order status can also be found on the ‘My Account’ page at the ‘Order History’ section. Click here to check your order status now!
You may do so before the order is fulfilled. So, please contact us asap through sales@bodybuddy.com.my if you changed your mind after the payment is made.
You may do so before the order is fulfilled. So, please contact us asap through sales@bodybuddy.com.my if you changed your mind after the payment is made..
If the items that you have received are of the wrong delivery, or damaged goods from the order, or have manufacturing defects, we’ll do our best to make things right by either providing you with a replacement or a full refund including the shipping cost. Please click here to refer to the REFUND / RETURN policies for more information.
Yes, definitely. With our 30 days money-back guarantee return policy in place, you may request to exchange / return / refund your order but kindly note that terms and conditions apply. Please click here to refer to the REFUND / RETURN policies for more information.
With IPAY88, you may select your preferred mode of payment: If you are a local Malaysian - Paypal, Credit Cards, FPX local bank online transactions, & various e-wallets. If you are from Singapore - Paypal, Credit Cards or NETS QR Pay (e-wallet option) with your DBS / OCBC / UOB banking app. If you are from China - UnionPay Card (with international banking activated) AliPay will be available soon. Rest of the world - Paypal and Credit Cards .
Yes. Please rest assure that the process of payment will take place at the payment service provider server which is highly encrypted. However, we would also advise making a payment on a secure device with a secure internet network to ensure a safe experience..
Listed below are the Shipping Cost & Estimated Time of Arrival (ETA) for your reference: • Delays might occur during festive periods and sales promotion periods. • Strictly no order cancellations are accepted once the order is fulfilled.
For Peninsular Malaysia - Flat Rate MYR 6 per order or Free Shipping with MYR 200 spent. - ETA 3 - 5 working days
For Sabah, Sarawak & Labuan. - Flat Rate MYR 13.50 at 1KG, +RM8 for every additional KG per order. - ETA 7 - 14 working days
Most likely but it depends on the trade regulations on import duty which differs for every country. Hence, we recommend you to check out this Duty Calculator for an estimate of the charges on your order. Do note that we do not accept any pre-payments or request to cover your imported duties.
Yes, please rest assure that we strictly abide by the ‘Personal Data Protection Act (PDPA)’. You may refer to our ‘Privacy Policy’ page by clicking here.
Newsletters are another way to get us connected apart from social media platforms. We promise that we won’t spam you! We sincerely hope to offer you timely updates on our new arrivals, promotions and bulletins of Body Buddy so that you get to enjoy the best deals and grab your favorite designs as soon as it launches. To subscribe or unsubscribe to the newsletter, click here.
Fret not, our customer service team is eager to serve you and they are absolutely friendly ^^ Simply click here or drop us a message or email us @ sales@bodybuddy.com.my
